Individual Support

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CHC33015 – Certificate III in Individual Support

Are you compassionate and wanting to make a difference?

Our CHC33015 – Certificate III in Individual Support is a course designed for those wanting to help care for vulnerable people that need assistance. To be an individual support worker, you should possess a sense of compassion and empathy with strong communication skills that will allow you to make that vital connection with those you will be taking care of.

Our individual Support course has been designed to suit the Ageing, Home and Community Care streams.

Sessions

23 face to face sessions, options include classroom or Zoom – 1 x 4 hour class per week

6 full day practical skills classes

1 full day First Aid training (optional)

Fees

GOVERNMENT FUNDED* $0 Tuition Fee

FULL FEE STUDENT $6000 Tuition Fee

*To check eligibility for funding under Skills First, click here

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Expected job growth in caring sector.

If you are looking for employment in a growing industry, then there is expected to be plenty of positions for a qualified personal care worker. With the Department of Social Services advising they expect Australia’s disability workforce to double by 2020 and the Productivity Commission stating aged care growth expected to increase from 366,000 to 980,000 workers by 2050, there is definite opportunity available to have a long lasting career in this field.

Module Overview

Working in Community Services We will walk you caring in a residential and home care, environment, discuss industry standards as well as laws and regulations which will assist you to be aware what you can and can’t do in the workplace within the scope of your role. We will also discuss duty of care and changes that occur with ageing.

Communication and Diversity How to best communicate with clients and colleagues and strategies to overcome any difficulties. Discus different cultures and stereotypes, as well as reflecting on our own perspectives.

Providing Care This cluster will train you in completing the day to day activities you will undertake when working as a personal care attendant including the basics of body hygiene, grooming and oral health. We discuss how to determine and provide support needs whilst supporting the client’s physical, social and emotional wellbeing, as well as how to complete and maintain documentation to standard.

WHS and Infection Control Learn correct manual handling techniques and how to transfer clients using hoists, wheelchairs and beds in a safe way. We will cover using personal protective equipment and infection control, reviewing how important policy and procedure is.

Healthy Bodies Learn about each body systems and how they relate to each other as well as the correct health terminology for each system. We will show you how to recognise and promote ways to support healthy functioning of the body including active and passive physical activity.

Dementia You will learn about different types of dementia and how this can impact on a client’s behaviour, how to provide support, what communication strategies are best applied and how identify potential triggers for behaviours of concern. Learn strategies to minimise the impact of behaviours on the person and others. We also discuss ways for you to look after yourself and seek support if required.

Empowering Clients Developing relationships that promote client’s rights including the right to choose and how to demonstrate respect for clients social, cultural and spiritual differences. You will understand the potential risks associated with ageing and how to promote health and reablement of older people.

Home and Community Care Caring for a person in their own home can bring different requirements and challenges. In this module, you will learn about the home and community care sector, how funding works, how to work respectfully and safely complete your daily tasks and meeting organisational reporting requirements.

Carers and Families We will discuss working with primary carers and families of your client and how to include them as part of the support team. We’ll also show you how to monitor a carer’s rights, health and well being and respond to any changes in the care relationship.

Understanding Disability What is a disability, the different types of disabilities, understanding the social model of disability and positive lifestyle strategies. We also look at ways to minimise behaviours of concern and train you to recognise and consider why the behaviours of concern occurred and to positively support the client.

Practical Skills You will have several sessions to practice skills before commencing practical placement. This will include using manual handling equipment such as hoists, hi-lo beds and wheelchairs in a safe way. Role plays will cover workplace scenarios for you to practice and confirm workplace skills.

First Aid After these sessions you will be able to provide basic first aid and CPR in any situation whether it be a child, adult or elderly person and will also know how to complete an incident report. This is the equivalent of Level 2 First Aid.

Become certified in Individual Support

Gaining the Individual Support certification will assure you have the essential skills and knowledge need to excel in today’s residential and home care requirements. Our trainers all work in the aged care and/or home & community care sector, remaining current in industry news and best practices in the workplace

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I enjoyed the practical activities in the class and our trainer was fantastic. Since completing the course, I have been working in aged care and love this industry.
Hind Dennaoui

The school showed me how to help care for the elderly. The trainer was always happy to help and I really enjoyed placement to put everything I learned into practice.
Nagwa Kori

Got Questions?

How many hours placement am I required to do?

Practical placement is on the job training that you undertake during your course. This is a fantastic opportunity to practice the skills you are learning in the classroom in a supported manner.

MCFE requires you to complete 120 hours in the workplace in total and your trainer will visit you in the workplace to discuss any questions you have or go over training, and to observe and assess competency in skills towards the end of your placement hours.

How long is the Individual Support course?

In-Class Course

The course is delivered over 23 theory sessions, 6 full day practical sessions and 1 first aid session, with 1 session held each week. In addition to face-to-face classes you will be required to undertake self paced learning, which is approximately 16 hours on average per week.

It is expected that the course could take you 10 months to complete, though this can vary from person to person

What are the pathways available from this course?

There are so many diverse roles in Community and Health industry that you would have several further study options available after completing the Individual Support – Ageing, Home and Community Care and Disability streams.

You could study to become an Enrolled or Registered nurse, Lifestyle and Leisure coordinator, HACC and Disabilty coordinator, Assessment officer or facility manager.

What units does this course cover?

Our course covers both the Ageing and Home and Community Care stream. The units include:

Core Units

CHCLEG001 Work legally and ethically

CHCCCS023 Support independence and wellbeing

CHCCOM005 Communicate and work in health and community services

CHCDIV001 Work with diverse people

CHCCCS015 Provide individualised support

HLTWHS002 Follow safe work practices for direct client care

HLTAAP001 Recognise healthy body systems

Electives

CHCCCS011 Meet personal support needs

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCHCS001 Provide home and community support services

CHCCCS025 Support relationships with carers and families

HLTINF001 Comply with infection prevention and control policies

and procedures

Optional Electives

CHCDIS007 Facilitate the empowerment of people with a disability

HLTAID011 Provide first aid

HLTSAID009 Provide cardiopulmonary resuscitation

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